Not only warranty, we provide “worry-free after-sales experience”

For most customers, product delivery does not mean the end of service. Doors and windows are building components with high frequency of use and long life. If they lack good after-sales support, they will often cause a lot of trouble. Odelai is committed to creating an industry-leading “warranty + service” system to make every customer worry-free.

We provide clear and clear warranty period commitments for all products, including common faults such as broken glass, loose hardware, and sealing problems, and enjoy free replacement or repair services during the warranty period. At the same time, we also set up an exclusive customer service team to respond within 24 hours and arrange a solution within 72 hours, so as to be timely, professional and responsible.

More importantly, Odelai’s product design itself is based on the principle of “durable and easy to maintain”, which greatly reduces the maintenance frequency and cost in later use. This is also the reason why we dare to promise “best warranty”.